Contact information

Contact Information

Last updated: October 16, 2026

If you have questions about CALYRO, our digital products, orders, payments, downloads, refunds, or website, you can contact CALYRO LLC using the information below.

Customer Support

For enquiries concerning:

Digital products
Orders
Downloads
Product access
Payment questions
Refund requests
Technical problems
Product information
General customer support

please contact:

contact@calyrora.com

Response Time

We aim to respond to customer enquiries within a maximum of 2 business days, Monday through Friday, excluding public holidays.

Messages received during weekends or public holidays will begin to be processed on the next business day.

Information to Include

To help us assist you efficiently, please include, where applicable:

Your full name
Email address used during checkout
Order number
Product purchased
Brief description of your question or problem

For technical issues, screenshots or other relevant information may also help us investigate the matter.

CALYRO Products

CALYRO creates digital educational resources relating to:

Zodiac symbolism
Introductory astrology
Birth-chart vocabulary
Zodiac signs
Planets and houses
Elements and modalities
Guided reflection
Journaling prompts
Digital PDF guides

Unless expressly stated otherwise, these products are digital.

No Physical Products

CALYRO digital products do not include:

Printed books
Physical journals
Stationery
Printed birth charts
Zodiac cards
Accessories
Other physical items

Book-shaped product images may be digital presentation mockups.

No Personalised Reading Included

Unless expressly stated otherwise, CALYRO products do not include:

Personal astrology consultations
Personalised birth charts
Compatibility readings
Horoscope services
Forecasts
Personal coaching sessions

Our products are educational and reflective digital resources.

Product Availability

Some CALYRO products or previews may appear while the complete digital edition is still being prepared.

A cover, sample page, planned contents list, mockup, or planned page count does not necessarily mean that the completed ebook is currently available for purchase.

Where purchasing is enabled, the applicable product and checkout pages will provide the relevant information.

Astrology Questions

Our guides explain astrology as a symbolic tradition.

They do not provide scientifically established conclusions about:

Personality
Relationships
Future events
Health
Finances
Career
Personal destiny

Different traditions and sources may interpret astrological symbols differently.

Birth-Chart Questions

Our guides may explain concepts including:

Zodiac signs
Planets
Houses
Sun sign
Moon sign
Rising sign
Aspects
Elements
Modalities

They are educational resources and do not automatically include a personalised chart calculation.

Birth Information

Customers do not need to provide CALYRO LLC with:

Date of birth
Exact birth time
Birth location

to purchase or use our standard ebooks.

Please avoid sending unnecessary personal birth information when contacting customer support.

Third-Party Chart Calculators

If you use an independent birth-chart calculator, questions about:

Calculation settings
Technical problems
Accuracy
Data processing
Account access

should generally be directed to the relevant third-party service.

Reflective Journaling

CALYRO journaling resources are intended for general personal reflection.

They are not:

Therapy
Psychological diagnosis
Mental-health treatment
Medical care
Professional counselling

Customer Privacy

You are not required to submit personal journal entries or completed reflections to receive general customer support.

If you voluntarily submit personal information, please include only what is reasonably necessary for your enquiry.

Personal information will be handled in accordance with our Privacy Policy.

Intellectual Property Questions

For enquiries concerning:

Digital-product usage
Reproduction
Redistribution
Commercial use
Copyright
Licensing

please contact:

contact@calyrora.com

Unless expressly stated otherwise, CALYRO digital products are supplied for personal use.

Business and Legal Enquiries

For business enquiries, legal correspondence, or other formal communications:

CALYRO LLC
8206 Louisiana Blvd NE Ste A 9317
Albuquerque, NM 87113
United States

Email: contact@calyrora.com
Phone: +1 (505) 236-0397

Privacy

Any personal information submitted when contacting us will be handled in accordance with our Privacy Policy.